Privacy Policy

What We Collect

• Orders: name, shipping and billing address, email, phone and order details, processed through our store and checkout provider. Card details are handled by the payment provider and are not stored by us.
• Inquiries: the name, email, optional phone, optional company and message you send through the contact form.
• Email list: your email address, if you subscribe.

How We Use It

To fulfill orders, answer inquiries, provide documentation and support, send the notifications you subscribed to, and keep the site secure. We do not sell personal information.

Who Processes It

Our store, checkout, forms and email run on Wix. Payments are processed through the Wix checkout (cards and Apple Pay) and by PayPal. The site is hosted by Cloudflare. Spam protection is provided by Google reCAPTCHA. Site statistics are collected by Plausible Analytics without cookies; it does not store personal information.

Retention

Order records are kept for 7 years for tax and warranty purposes, and inquiries for 2 years. You can ask us to delete your information at any time, except records we are required to keep.

Your Choices

You can unsubscribe from emails at any time using the link in each email. To see, correct or delete your information, email contact@plimptoninnovations.com.

Children

This site is not directed to children under 13.

Changes

We may update this policy. The effective date at the top shows the current version.